Cyber Security Awareness Training
Frequently Asked Questions
What is Cyber Security Awareness Training?
Cyber Security Awareness Training educates employees on how to recognise, avoid, and report cyber threats such as phishing, malware, and social engineering attacks.
Why is security awareness training important?
Employees are often the first line of defence against cyber threats. Proper training helps reduce the risk of
data breaches, financial loss, and reputational damage.
Who should complete security awareness training?
All employees, contractors, and anyone with access to company systems or data should complete security awareness training.
How often should training be completed?
Cybersecurity training should be conducted regularly (typically annually) with ongoing awareness activities such as phishing simulations and refresher modules.
What topics are covered in the training?
What is phishing?
Phishing is a cyberattack where criminals send fraudulent emails, messages, or links designed to trick users into revealing sensitive information or installing malicious software.
What should I do if I receive a suspicious email?
Do not click on links or download attachments. Report the email immediately to your IT or security team according to company procedures.
How can I create a strong password?
Use a long, unique password or passphrase with a mix of letters, numbers, and symbols. Avoid using the same password across multiple accounts.
What is Multi-Factor Authentication (MFA)?
MFA adds an extra layer of security by requiring two or more verification methods, such as a password and a mobile authentication code.
What happens if I fail a phishing simulation?
Phishing simulations are learning opportunities, not punishments. They help employees recognise threats and improve their ability to respond safely.
How does security awareness training benefit the organisation?
It helps:

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